1 reviews | Active since Jul 2011
Vodacom Overcharges
<p>For months now since my ugrade I have been overcharged monthly. To spite multiple calls, I have never received a refund nor feedback on the disputes I attempt to log.</p> <p>Today, I spent an hour being bounced between customer care, pre legal, cancellations etc. etc. and was still not even able to log a dispute. Nor cancel my contract when I had finally had enough.</p> <p>I am fairly certain that there could be no worse service than what I have experienced to date with Vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that you query has now been resolved.
Regards
Dominic
Best regards,
Good Day
Kindly note that you query has now been resolved.
Regards
Dominic
Best regards,
