pM
precious M

1 reviews | Active since Oct 2012

02 Nov 2023, 15:46

Vodacom overcharged me

For almost 2 years vodacom failed to resolve my problem, they owe me almost R4000 which they refused to pay claiming that I used the the services, I have asked for proof and they failed to supply, now that I want to cancel my contract which has reached the end of the term they are transferring me from one place to the other.

Dear Vodacom I am not interested in sweet talkings of ****s, I don't have time to listen to all your nonsense, I just want to cancel my contract and run with my life. You have no interest in saving people's money, if you had you wouldn't have conned me of my hard earned money.

0
Replies (1)
Vodacom
Vodacom's reply03 Nov 2023, 06:25
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team