1 reviews | Active since May 2019
Vodacom overcharged Cellphone deals
Can you please explain to me the following:
This weekend I visited a Vodacom store in Loch Logan Waterfront in Bloemfontein. When arriving at the store I informed the shop assistant that I was looking for a Samsung A25 for one of my employees. After checking availability the employee confirmed that they do have in stock. After waiting for a while a lady (whom) I believe was the manager approached me and offered to assit me with my perchase since I was doing a cash sale and not a contract. After a while of waiting the lady explained to me that she was having trouble locating the cash deal code on their server. I showed the price to the lady various times in the booklet I was handed. After almost a hour and after the lady spoke to the owner I was given a price. Needles to say that this was not the price in the booklet. Later that same day after doing some price comparison it became evident that I paid more than R2000 more for my device than I was supposed to have. Thank you Vodacom
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
