Vodacom Overcharge on account
<p>Hello </p> <p> </p> <p>I did an upgrade on my data line in July 2016, the contract would only take place on the 1st August when I would get my monthly 10GB. When I got my July bill I was charged for the 10GB R329 however I never got the 10GB for the month of July . I have logged a call with Vodacom The service request reference S3-G3Z29-9LTT2 on the 7th August but I have had no feedback apparently Vodacom called me on the data line. </p> <p>But when Vodacom wants to offer you deals or upgrades etc they will call you on all the numbers on your profile even your landlines numbers . </p> <p>I would like my account to be sorted out ASAP. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
