BW
Bruce W

1 reviews | Active since Jul 2011

09 Jul 2018, 12:07

Vodacom Overcharge for paid off handset

I have been trying for several months to get Vodacom to stop charging me for a handset that was paid up in March to no avail. Numerous phone calls, emails later and not only are they still charging me, but have not started charging more??? This is a disgrace.

0
Replies (1)
Vodacom
Vodacom's reply09 Jul 2018, 12:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team