1 reviews | Active since Jun 2016

13 Jul 2022, 12:52

Vodacom overcharge

Hello I have been looking at my Vodacom bill as I have multiple contracts and my payment doesn’t seem to be going down. When I calculate how much I owe from each bill it equates to R7153 yes it says I owe R8315 Please can you explain how this works as I have been paying R8600 and above monthly.

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Replies (1)
Vodacom
Vodacom's reply13 Jul 2022, 14:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team