PK
Pros K
1 reviews | Active since Jan 2020
23 Dec 2022, 10:57
Vodacom overcharge
Used my phone on roaming abroad last month I had a local sim and only used Vodacom to receive some calls and you’ve charged me 17k (approx $1k)
There is no plan in any country that charges more than $120 for an eat as much as you can plan so unsure why you ripping me off like this
After 17yrs with you, it’s time to leave, disgruntled and disappointed
R Khan
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Vodacom's replyOfficial
23 Dec 2022, 11:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Dec 2022, 11:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team