Vodacom over priced and poorly managaged

I have been a Vodacom Customer for 11years. on my current contract that is about a year old now, i spend a lot of money on data and airtime as i run my business off it. And all of a sudden I am getting soft blocked so I can't use my phone anymore. I try calling the customer care, but most of the time I just get there is a problem and customer care is unreachable. So half my days go to trying to sort out this problem. When I finally get hold of customer care they can't see what the problem is as my account is up to date and the limit has not been reached yet, though I have quite a bit of usage with out of bundle rates which is in the process of being audited. And nobody can solve my problem of being soft blocked daily. And its now effected my business where I have lost thousands of Rand due to this problem. Finally reaching the end of my patience, I have asked for my contract to be cancelled. And believe it or not that's the one thing they can help with. I will give my hats off to some of the stuff they were truly helpful, but VODACOM your systems are overpriced and poorly managed.<br> <br> Very Unhappy Client<br> Scott