1 reviews | Active since Jun 2014
VODACOM OVER CHARGING ME
<p>I am sad to note that I am working with dishonest Compony. I am complaining about one thing since September 2016 and I do not get any help. Since then they’ve been overcharging me. When I call them they tell me that they are aware of that and that they will help me within 7 working days. But 7 working days are over I still do not get help. When I call ********** it just get straight to call center and the consultant in call center knows nothing about my complain. She tell me the same story that I suppose to pay 332.00. From now on I am not going to pay anything and I am cancelling the contract with immediate effect. Please arrange that you come and collect your phones I will rather go to other network. I’ve been honest with you but you are dishonest with me. You are making me a full, cheating me thus adding problems on top of problems. I am tired of you. Here is the last ref no I got from your consultant. 1- ********** 695057</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I am very sad to note that Vodacom is full out of me. They promised me that their consultant will soon contact me, but instead, I received their voice calls telling me that my account is in arrears. This compony is really robbing my money and peace of mind. Since September last year complaining about one thing and they are not prepared to help me, instead, they are prepared to rob me. I am tired of vodacom. Unfortunately I do no know where to report my quiry since it seems that vodacom does not care with hello peter.
I am very sad to note that Vodacom is full out of me. They promised me that their consultant will soon contact me, but instead, I received their voice calls telling me that my account is in arrears. This compony is really robbing my money and peace of mind. Since September last year complaining about one thing and they are not prepared to help me, instead, they are prepared to rob me. I am tired of vodacom. Unfortunately I do no know where to report my quiry since it seems that vodacom does not care with hello peter.