NT
Nduvho T
1 reviews | Active since Oct 2015
03 Dec 2019, 11:26
Vodacom over-charging
I was over-charged on a debit order on the 25th of November 2019. Called the call centre for help on the 27th and again on the 2nd of December 2019 with no success. It's always easier to take from people and make them suffer to get what's theirs back!
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Vodacom's replyOfficial
03 Dec 2019, 13:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2019, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team