NX
Nkululeko X

1 reviews | Active since Dec 2012

11 Oct 2016, 10:50

Vodacom Over Charging and Bad Services

<p>In February this year, I had requested for a temporaly change from Red advantage to the VIP package now they have been giving a hussle to downgrade. This was agreed on a recorded call with one of their call center agents.</p> <p>I have been calling Vodacom for the past two months without assistance.</p> <p>If you are thinking of taking a contract with Vodacom...think again!</p> <p>Be warned!!!</p>

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Replies (1)
Vodacom
Vodacom's reply11 Oct 2016, 12:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team