MR
Mani R

1 reviews | Active since Aug 2017

28 Sept 2017, 08:00

Vodacom over charging

I had signed up on a new 24 month contract I was over charged by R399 plus other charges I logged a query on the 3 sept 2017 I had no feed back 25 days later Vodacom taking advantage of debit order system taking. My query is still not resolved

0
Replies (3)
Vodacom
Vodacom's reply28 Sept 2017, 08:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply28 Sept 2017, 14:54
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team

Best regards,

MR
Mani R's update28 Sept 2017, 15:05
Reviewer Update
I still do not have a resolution