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NTOMBIFUTHI N
1 reviews | Active since Sept 2011
16 May 2019, 12:22
VODACOM OVER-CHARGES ON SPECIAL DEALS
I saw an adverti*****t of specials and cellphones from Vodacom. On their website, the deal I took was for R599 per month including free minutes, data and sms. But Vodacom when they invoiced me, their bill is R608+ which is not what I app**** for and was approved for. Vodacom is really ripping customers out. If I calculate R9 x 24 months, I would have paid R216 more which was not quoted for. Can Vodacom align its adverts and charge customers what is rightly advertised. Because what was advertised was inclusive of VAT in all services inc;luding the payment for the device itself
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Vodacom's replyOfficial
16 May 2019, 13:42 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 May 2019, 13:42
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
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NTOMBIFUTHI N's updateReviewer Update
16 May 2019, 15:07Listen
You cannot advertise a product for R1 and then charge a customer R5 for it. What business ethics is this.
You cannot advertise a product for R1 and then charge a customer R5 for it. What business ethics is this.
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NTOMBIFUTHI N's update16 May 2019, 15:07
Reviewer Update
Listen
You cannot advertise a product for R1 and then charge a customer R5 for it. What business ethics is this.
You cannot advertise a product for R1 and then charge a customer R5 for it. What business ethics is this.