1 reviews | Active since Jul 2015
Vodacom over charge for data that was never used
<p>I am just so upset . That I have been bill close to R2000 ran on my current vodacom line for data that I did not use. I have called the call center on Saturday and no help. Sorry to say but the peple telephonically was of no help the operator even told me I will call you back. Not a call. </p> <p>I.will appreciate it if someone senior could help me out. I have been a loyal customer of vodacom for years. I also have other lines with vodacom and to have this now I am not a happy customer.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Wow...no call...how important are your customers too you vodacom???
Wow...no call...how important are your customers too you vodacom???
I think Vodacom give 2 hoots bout their customers quarie but in turn they will rather loose a customer then retaining one
I think Vodacom give 2 hoots bout their customers quarie but in turn they will rather loose a customer then retaining one