Vodacom over charge for data that was never used

<p>I am just so ****ed off here.... there is no one that we can talk too at Vodacom with regards to me being over charged for my data usage , note this was data that I did not use neither did any of my apps remain open. I am just taken for a ride as a loyal Vodacom customer, this is not my only contractual line that I do have here. Can someone senior assist me here as my account need to be adjusted accordingly. I am only asking guys why do we support Vodacom and become loyal to your network?? Is purly due to service that we received from your organisation in the past , looking ahead this is not the service I expect. I feel that I am being ********** Vodacom!</p>