DA
Dean A
1 reviews | Active since Jan 2021
05 Mar 2021, 22:41
Vodacom over charge
Having endless issues and im so sick and tired,i have upgrade in January 2 phones,since than everyday the phone with vodacom and the insurance lots of issues,February bill abit high i phoned in i was told because the insurance didn't go off in January dont know how that is my problem after i phoned literally for a month after them yetbi paid my bill before hand even,now i see my bill extra high again and yet again i was given the same **** story im freak sick of vodacom can't handle it anymore
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Replies (2)
Vodacom's replyOfficial
06 Mar 2021, 10:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Mar 2021, 10:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Mar 2021, 17:03Dear Dean Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you were assisted with your account query and was advised accordingly. Regards Consumer Website Team
Best regards,
Vodacom's reply08 Mar 2021, 17:03
Official
Dear Dean Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you were assisted with your account query and was advised accordingly. Regards Consumer Website Team
Best regards,