PA
Paul A
1 reviews | Active since Jun 2022
06 Oct 2025, 19:05
Vodacom over billing
Vodacom, once again, I had no fiber for over two weeks after moving to a different location. I continued to pay my fiber account, and today I received my statement. Now I owe more than I would have if I had stayed at my old place, and I am being billed more than I was quoted. I still live in the same complex, just changed units. I'm so tired of Vodacom and Opeserve.
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
07 Oct 2025, 07:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Oct 2025, 07:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
PA
Paul A's updateReviewer Update
14 Oct 2025, 19:56I have not heard back from Vodacom regarding the issue I have
PA
Paul A's update14 Oct 2025, 19:56
Reviewer Update
I have not heard back from Vodacom regarding the issue I have
PA
Paul A's updateReviewer Update
14 Oct 2025, 19:57I have not heard back from Vodacom Fibre
PA
Paul A's update14 Oct 2025, 19:57
Reviewer Update
I have not heard back from Vodacom Fibre
PA
Paul A's updateReviewer Update
16 Oct 2025, 18:52Still waiting
PA
Paul A's update16 Oct 2025, 18:52
Reviewer Update
Still waiting
PA
Paul A's updateReviewer Update
17 Oct 2025, 15:49Send me an email address were I can give notice on this account
PA
Paul A's update17 Oct 2025, 15:49
Reviewer Update
Send me an email address were I can give notice on this account