MD
Mike D

1 reviews | Active since Oct 2012

16 Dec 2022, 18:11

Vodacom outsourcing their Bad Service now to ComIT Technologies

After suffering (and still ongoing) a month of hell from Vodacom I finally got to the bottom of Vodacom's clue-less and complete *********** handling of my account today. - I was indeed informed by one of the Vodashop stores that my recent upgrade which was a complete **** and left my account ruined, was indeed done in the background by ComIT Technologies and that only they can actually remedy my account now - What complete utter incompetence. Their contact details which the store gave me does not work - THEY Don't/Won't ANSWER! Telephone: +***1 - Sales: *** - Support: ***

ComIT Technologies reviews on Google says everything - 1.3 - And every other review warns of misleading contract details and being ****med.

But since when is Vodacom so useless that they cant support their own customers that has been loyal to them ??? My account is now in Limbo with no one knowing what to do or willing to take responsibility - sending me from pillar to post, everyone pointing at someone else - for almost a month now - USELESS !!

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Replies (1)
Vodacom
Vodacom's reply17 Dec 2022, 20:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team