VODACOM OUTRAGEOUS DATA CHARGES

I will not be held responsible for this alleged outstanding amount of R16,806.00 in my mobile no.: ……..27 I have addressed this before and it has been REMOVED from my account according to an sms received

Once again I will repeat myself. There is no POSSIBLE way that my account could have reached such a ridiculous amount. This is to be removed and cleared as per the SMS sent to me.

The other concern I have is that you "VODACOM" think it is ok to just Debit what ever you feel is right and then credit these amounts only when queried.

I am on contract and in a wifi zone for almost 24 hours of the day . I have a debit order that comes off my account monthly and have a cap on my data usage.

There is something seriously wrong at vodacom and this needs to be sorted out immediately.

I will have the amount reversed until this has been cleared . This totally unacceptable.

From R30,000 odd rand and reversal of RR27,000 odd rand … due to my complaint and now trying take R16,806.80 when I am on contract and never reach my data usage. Something is truly fishy…..

It was also on the news that you are NOT allowed to charge or use airtime for out of bundle data anymore…..

WHAT ON EARTH IS GOING ON ….. ANGRY !!