AT
Anri T

1 reviews | Active since Sept 2013

01 Jun 2015, 12:35

Vodacom outrageous data charges

When I upgraded my contract to red vip unlimited- the sales person didn't explain the contract detail in full. He only said that I have unlimited minutes and SMS . And 5 Gig of data - that was more than enough because I normally only use 3 Gig per month - I have no idea that I must buy data bundles when finish - I mean if my 5 gig is finished why isn't it finished ???? Why is Vodacom still running your data and charging you ridiculous rates I mean R5600 for 9 Gig - yes that's what happened to me my data was finished and I didn't realized that it is still running I have never heard of out of bundle rates and have no idea how it works - why can't they say in plain simple tex - \ from now Vodacom will charge you R2 per MB - please reply yes if you understand the t &amp

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Replies (1)
Vodacom
Vodacom's reply02 Jun 2015, 11:11
Official
Hello Catharinaanna,

Your enquiry has been received and a consultant will be in contact with you shortly.

Regards
Vodacom Consumer Website Team

Best regards,