JW
Johnny W

1 reviews | Active since Jun 2020

02 Mar 2025, 15:08

Vodacom Outlook Password Reset

Could someone at Vodacom please help me as my e-mail password has been changed and I can no longer open my e mails (Cellphone, laptop and tablet) . I have had this email for over 20 years . It just suddenly stopped working. Tried the Vodapay help line because the the old vodacom site does not work and on the web it sends a mail to my mail to which I do not have access. Do not know why it has to be nearly impossible to do this small task

0
Replies (2)
Vodacom
Vodacom's reply02 Mar 2025, 16:01
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
JW
Johnny W's update04 Mar 2025, 18:58
Reviewer Update
2 days have passedsince the message from Vodacom, which is just a computer generated answer for all people who raise a concern on Hellopeter. Nobody phoned to sort out the problem as they indicated in the message, and it seems as if they really do not care. Just check the answer i will get in the reply, it will be the same as the previous one.