AT
Adir T

1 reviews | Active since Mar 2010

16 Feb 2022, 10:24

Vodacom out to steel your money, not to deliver service.

ABSOLUTE PATHETIC SERVICE!!! STEELING YOUR MONEY THAT'S WHAT THEY GOOD AT.

For 3 month in a row I'm getting charged for content cervice. When I sms the vodacom number to see what it is and to block it the reply come back. There's no service that I'm subscribed to. On the vodacom app content services are blocked. BUT I GET A BILL FOR IT NOW FOR 3 MONTHS IS A ROW.

I tried to phone Vodacom's help line but all you get is they experience high volume calls at the moment please call back later. Wonder why. O yes that's not difficult to answer its because they deliver pathetic service.

PLEASE DON'T SIGN UP FOR VODACOM CONTRACTS AS THEY GIVE PATHETIC SERVICE AND ARE OUT TO STEEL YOUR MONEY.

0
Replies (1)
Vodacom
Vodacom's reply16 Feb 2022, 10:55
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team