1 reviews | Active since Oct 2016
Vodacom out to blood suck the public
<p>I have been a loyal Vodacom customer for around 15 years, surprisingly so after all the drama I have had with people hacking into my account and Vodacom debiting me exorbitant amounts and taking months to resolve on more than one occasion. Since seeing how much Vodacom and the other service providers are charging for data as opposed to the rest of Africa it has become a big concern as to what they are trying to do to the public. Data is inexplicably high and in today's times it's nearly impossible not to burn through it at a rapid rate. One of the few life lines that the loyal Vodacom customer has was the option to buy data cheaper through the "buy data" option or through "just for you" option, specials used to be available such as double your data where buy for a chosen option / selected amount of days you could buy data and they would effectively give you double. And they gave you options right up to 5g pls 5g free which really helped. As of today I see that they have removed these benefits leaving only 250mg for R25, this ensuring that the Vodacom customers pay the highest possible rand for their data. For the size company that vodacom is and the strength that they have to do this to the public is shocking, oh yes but I did get 1 free minute the other day it use for dropped calls so I guess all is not lost,Vodacom...... what a complete joke</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
