AT
Anri T

1 reviews | Active since Sept 2013

05 Oct 2015, 22:16

Vodacom out of bundle rates will make you bankrupt

I have a red vip package unlimited calls 5 G data - with no limitation on my data ' have receive SMS that data bundle have ran out' I did a top up every time and still I got an account of R5000 this is ridiculous ' no SMS to say high usage on account - have all the proof of data top up - I want to switch over to a provider with unlimited calls and a data limit that I can top up if my data is finish - why don't Vodacom provide a data limit to be set on red vip account because they want you to get into debt

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Replies (1)
Vodacom
Vodacom's reply06 Oct 2015, 07:35
Official
Hello Catharinaanna,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team