IG
Ingo G

1 reviews | Active since Apr 2025

06 May 2025, 14:38

Vodacom ostrich

Dean, a hellopeter representative of Vodacom was kind enough to leave a voice message when I could not answer his call on Friday the 2nd of May. He forwarded my complaint to the relevant department and that was the end of it. Vodacom is like the proverbial ostrich, bury the head in the sand and hope for the problem to go away or be forgotten.

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Replies (1)
Vodacom
Vodacom's reply07 May 2025, 08:23
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team