1 reviews | Active since Mar 2013
Vodacom - ******** Organisation at its Best
2 Migrations were done on my Vodacom account costing R1000 rand more without my authorisation. Vodacom is so sly that they only sent the quotes on the 1st of the month after they allocated the additional airtime and data to my numbers so that I would have to pay for the additional services. I have called the so called customer care on numerous occasions and all assured me that the migration was reversed but "unfortunately" the bill cannot be reversed. This is absolutely *****ulent and ********. Nobody in Vodacom can tell me how this was done or who did the upgrade / migration and now I am just expected to pay the difference. This is the perfect example of a ******** organisation. Avoid this service provider at all costs.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
