Vodacom order incorrect

Upgraded tablets for my 2 kids. Did both the same time - both SAME tablet...... what do I received today??? One Vodacom tablet and one phone???!!!!! Now my kids have to wait another week or more because of someone elses error in Vodacom. And to my frustration!!!! And calls get recorded, so the call will show I have ordered both exactly the same. Now it is 3 or more working days to fetch the phone from me via courier, then I have to phone again to re order....... No Vodacom!!! Get your act together!!! I also just received an sms stating if you are unhappy with Vodacom's service, reply NO - so I rep**** NO.... then got a call....... so the lady said there is nothing she can do... so asked her why then phone me? Because I rep**** "NO"..... that is not service Vodacom....