AM
ABDOOL M
1 reviews | Active since Apr 2011
04 Jun 2019, 14:21
Vodacom or Voda-coma... These guys are all in a coma it seems
Vodacom Fibre is a joke.
These people are the epitome of ***********. We place an order, are told 7 to 21 business days and then nothing....
We call them 100 times they promise to sort the issue out and revert but in suppose they got no airtime or better still no professionalism.
They then duplicate the order 10 Tim'es over and guess what, still no install.
Useless is like a compliment for these asses honestly. They keep promising the will resolve it but it never happens.
People stay away from Voda-coma... They just a useless bunch. Move on to afrihost, that's where the service is at.
Thank you for nothing vo duhhhh com... Dom ous
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 Jun 2019, 16:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jun 2019, 16:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AM
ABDOOL M's updateReviewer Update
07 Jun 2019, 10:28So, they have somehow achieved a state of semi - comatose....buttttt , still USELESS at best .... still awaiting installation 2 months later ....
We pray to God MTN starts Fibre offerings ............. it will definitely be a "better connection".
But seriously , Neo, Faizal, Martin, and the whole team .......... one word -- PATHETIC !!!!
We pray to God MTN starts Fibre offerings ............. it will definitely be a "better connection".
But seriously , Neo, Faizal, Martin, and the whole team .......... one word -- PATHETIC !!!!
AM
ABDOOL M's update07 Jun 2019, 10:28
Reviewer Update
So, they have somehow achieved a state of semi - comatose....buttttt , still USELESS at best .... still awaiting installation 2 months later ....
We pray to God MTN starts Fibre offerings ............. it will definitely be a "better connection".
But seriously , Neo, Faizal, Martin, and the whole team .......... one word -- PATHETIC !!!!
We pray to God MTN starts Fibre offerings ............. it will definitely be a "better connection".
But seriously , Neo, Faizal, Martin, and the whole team .......... one word -- PATHETIC !!!!
Vodacom's replyOfficial
28 Jun 2019, 13:41Dear Abdool,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts and the call goes straight to voicemail. Should you still require assistance with your query, please contact our FTTH Team on *** (free call from Vodacom sim). Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts and the call goes straight to voicemail. Should you still require assistance with your query, please contact our FTTH Team on *** (free call from Vodacom sim). Regards Consumer Website Team(SA)
Vodacom's reply28 Jun 2019, 13:41
Official
Dear Abdool,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts and the call goes straight to voicemail. Should you still require assistance with your query, please contact our FTTH Team on *** (free call from Vodacom sim). Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you on numerous attempts and the call goes straight to voicemail. Should you still require assistance with your query, please contact our FTTH Team on *** (free call from Vodacom sim). Regards Consumer Website Team(SA)