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Jacques S

1 reviews | Active since May 2024

04 Jun 2024, 17:34

Vodacom or Voda****...?

Voda****

After reading a couple of reviews, it quickly became clear that Vodacom makes a bad habit of not cancelling contracts when requested. This was my experience too. After fighting a losing battle with voda**** to tell them that I do not owe them R2700 for 3 months subscription, because my contract ended and I did not wish to continue with the contract, the kept billing me. I refused to pay, but I couldn't get them off my back. So, I decided just to pay them and move on with my life. Now, 15 months later I want to apply for finance. Guess what? Vodacom blacklisted me with ITC! This after I paid them the R2700 which I never owed them! Now I can't get any finance until September, two years after I paid to the date, before my name is clear. How ridiculous! This is a *****ulent company in all ways!

Vodacom is COORUPT to the core! Stay away people!

0
Replies (1)
Vodacom
Vodacom's reply05 Jun 2024, 07:12
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team