RB
Renier B
1 reviews | Active since Mar 2014
25 Jan 2022, 11:00
Vodacom (or their 3rd party minions) leaks data to ********.
I wish Vodacom would stop sharing my information with 3rd parties. It got leaked to ********. They had all the info, as well as the other numbers on my account. Worst of all is me trying to do the right thing and report the ****. The voice menus are a menace. The online form is broken. It must take godly effort to make things so difficult for your customers. Well done.
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Replies (2)
Vodacom's replyOfficial
25 Jan 2022, 14:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jan 2022, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RB
Renier B's updateReviewer Update
25 Jan 2022, 15:38Next time read the actual complaint. On your web site, after filling in the details related to the ****, and you click "submit", nothing happens. No page refresh, no confirmation message, nothing.
RB
Renier B's update25 Jan 2022, 15:38
Reviewer Update
Next time read the actual complaint. On your web site, after filling in the details related to the ****, and you click "submit", nothing happens. No page refresh, no confirmation message, nothing.