1 reviews | Active since Aug 2017
Vodacom **** or Genuine Assistance
I have had contracts with Vodacom for an exceedingly long time. But recently my wife and I have used their "roaming" while she moved to the UK, and I have followed her also using the "Vodacom roaming". Firstly, it is actually totally useless!
Secondly, I am beginning to wonder if it is a ****! It uses up your airtime and mobile data very, very quickly so you are always filling that up. Now, I am receiving these spam calls at least once a day and even if I don't answer them, I receive a message from vodacom "your daily fee of R30.00 for travel saver has been deducted". For what! Needless to say,
I have now had to top up even more that the R1040,00 that vodacom already receives from me per month. It is ridiculous.
However, they did not do what they said they would do and guess what I was charged again when they phoned to confirm the problem and was informed there was insufficient funds in the account again, I put money in and again they charged me the R30 Travel Saver. It's amazing that it is the begining of the month and I have had to put in R200 because my contact was wiped out in a day without me making a call! Please rectify the problem and do as I asked, without charging me to find out what the problem is again.
However, they did not do what they said they would do and guess what I was charged again when they phoned to confirm the problem and was informed there was insufficient funds in the account again, I put money in and again they charged me the R30 Travel Saver. It's amazing that it is the begining of the month and I have had to put in R200 because my contact was wiped out in a day without me making a call! Please rectify the problem and do as I asked, without charging me to find out what the problem is again.
Also, the travel bundle was deactivated on my phone, and I was charged for it yesterday, as I appear to have gone through my whole month's contract in one day, I had to pay R200! Then I received an sms deducting the travel bundle again.
Also, the travel bundle was deactivated on my phone, and I was charged for it yesterday, as I appear to have gone through my whole month's contract in one day, I had to pay R200! Then I received an sms deducting the travel bundle again.