VC
Vonita C

1 reviews | Active since May 2018

31 May 2018, 18:01

Vodacom Opportunists

Vodacom decided to add me to their Vodafone Live subscription and then told me that I subscribed to it. On a router number. They even gave me the date that I supposedly subscribed. When I insisted that I did no such thing, I apparently clicked on a link on a website. I don't surf the net with my data. I use it to play online games. So no. I did not click on a link. They then said that they will cancel the subscription. Bunch of *******.

0
Replies (1)
Vodacom
Vodacom's reply01 Jun 2018, 06:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team