tB
theunis B

1 reviews | Active since Oct 2013

08 Aug 2016, 11:21

Vodacom operators are useless

<p>Calling customer service you should be helped as fast and as professional as possible.please educate your operators because the person I just spoke to clearly don't have an idea how to handle a problem and I don't even think that she knows she works for you.keeping a person on hold for 20 minutes I suppose is all part of being professional.</p>

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Replies (1)
Vodacom
Vodacom's reply08 Aug 2016, 13:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team

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