1 reviews | Active since Jun 2017

12 Jun 2017, 09:48

Vodacom, Opera Telecom and Go4Star, Plain down just taking your money!!!!!!!

<p>On my May Vodacom Bill I have Content Services for R491.20.</p> <p>Immediately I called Vodacom, Reference for the call is: 10/06/2017 12:28PM.</p> <p>Was told that vodacom could not do anything about it.... I find this completely unacceptable... I would never in my life subsscribes to such nonsense, I do not even know what they do....... But I will not let this just be brushed away and ignored, I WILL NOT BE PAYING THAT PART OF MY ACCOUNT!!!!! PPLease can someone whom actually wants to help from vodacom contact me.... I demand that proof be given of where I actually subscribed to these stupid companies!!!!! I have itemised billing every month so I KNOW I have never subscibed... Come on Vodacom, ......Saying that it has nothing to do with You is just not good enough!!!!!!</p>

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Replies (3)
Vodacom
Vodacom's reply12 Jun 2017, 10:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update14 Jun 2017, 15:07
Reviewer Update

Still waiting for Someone from Vodacom to Contact me????????

Vodacom
Vodacom's reply14 Jun 2017, 16:43
Official

Good Day

Kindly respond to the email that was sent to you for further assistance.

Regards

Dominic