1 reviews | Active since Jul 2011
VODACOM OPENING UP CLIENTS TO *****
have never had contact with this company. How I have had to now deal with them now is unacceptable. I am a client of Vodacom. Vodacom has now left me vulnerable to ***** by sharing my details with Elite mobile! I went to Vodacom today to renew 4 contracts that my staff use. (they were up for renewal a while ago but due to covid restrictions it took a while for me to get to this.) I was under the impression they would just run on a month to month. I am now told that someone at Elite mobile has renewed my contracts! Even a number which had been given to me (as a gift from Vodacom) with R65 per month was renewed. At about R160 per month!! That sim was destroyed after 2 years and now here I am paying for it! The other 4 numbers have all apparently been renewed as well!!! ON NEW YEARS EVE!!! NO PERMISSION WAS EVER GIVEN TO ELITE MOBILE TO DO THIS!!!! I am told by Vodacom that I am not the first this has happened to!! On calling Elite mobile I am told that it could take up to next week to investigate!!! JUST TELL ME WHO GAVE YOU PERMISSION!! Funny enough, I am a RED customer of Vodacom's and they did not attempt to do this to my number despite it being under one portfolio and was also up for renewal. Is it because the other numbers were under small contracts, did ELITE MOBILE PRESUME THOSE USERS WERE ILLITERATE AND MIGHT NOT NOTICE???!!!!!!! AS A RED CUSTOMER VODACOM SHOULD BE INVESTIGATING THIS ON MY BEHALF, NOT ME! HOW DID ELITE MOBILE GET MY INFO!!!!
