VODACOM OPENING FRADULANT ACCOUNTS

Vodacom has the Worst customer service and ***** department is Useless, an account was opened *****ulently by one of their staff or someone i reported thy e said i should submit proof, i submitted in August and was promised it will be resolved in 7to 14 days.. its been over 60 days no response nothing, they even had my account details and were debiting my account. my credit record is getting ruined everyday. i have done follow ups no response.am being abused by collectors saying i woe them money.. i can't get credit anywhere now because of the incompetence of this company and their weak systems