HS
Henrico S
1 reviews | Active since Dec 2018
01 Jun 2020, 19:24
Vodacom opening contracts without my consent.
Vodacom why the F*** do you give me a fibre contract without my consent. A week or two ago a lady from Vodacom called me trying to sell me fibre and she said she’ll send me an email with all the information and that I can call them if I want to proceed. I never received that email thus I never approved the order. Now why am i getting SMS’s saying my order is approved???? Please fix this and stop the order!! Heres your order number: SO***
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Replies (1)Vodacom's replyOfficial
02 Jun 2020, 07:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jun 2020, 07:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
