HS
Henrico S

1 reviews | Active since Dec 2018

01 Jun 2020, 19:24

Vodacom opening contracts without my consent.

Vodacom why the F*** do you give me a fibre contract without my consent. A week or two ago a lady from Vodacom called me trying to sell me fibre and she said she’ll send me an email with all the information and that I can call them if I want to proceed. I never received that email thus I never approved the order. Now why am i getting SMS’s saying my order is approved???? Please fix this and stop the order!! Heres your order number: SO***

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Replies (1)
Vodacom
Vodacom's reply02 Jun 2020, 07:53
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team