VODACOM OPENED OPEN LINE CONTRACT ON MY NAME WITHOUT CONSENT!

<p>10/7/2017<br />Post #35</p> <p>What do you have to do to get some feedback? Doesn't help you phoning explaining your situation each time and each time no one gets back to you??? STILL no feedback! I am now getting fed up. I cannot wait to cancel my 11 year contract with VODACOM.</p> <p>Do I need to post daily to get a reply from you VODACOM? Or do I need to wait it out, go broke and wait for my contract to finish?</p> <p>Since 1/8 you opened another line on my name without my consent. I haven't even received this new sim card from you. This was 7.5 months ago!</p> <p>At this moment all I want to do is cancel my contract. I am so sick and tired of no one being able to help me sort out the following issue. It's been over 4 months of going back and forth.</p> <p>VODACOM how can you treat people like this???</p> <p>This is the 15th time I'm posting on your wall and still I have received no reply! Vodacom please help me sort out this problem! Or at least advise me who I can contact to help me sort it out</p> <p>I've received a message stating that my case has been resolved and closed. I still have not received a response from Vodacom. Please see below complaint.</p> <p>VODACOM OVERCHARGED ME WITH OVER R7000!!! Since 1/8/2016 Vodacom changed my top-up account (R900) to an open line account. When I inquired this with customer service, they informed me that I did this via the call center. I asked for evidence but this has been denied. Why are you denying me of my own voice recording? I also inquired this at the Paarl Mall Vodacom branch & was informed by two employees that they were horrified that Vodacom would have offered me this package. They could also not assist me as I had been in contact with the call center already.</p> <p>I have been a loyal Vodacom customer for over ten years.</p> <p>VODACOM, why can no one take responsibility for this or at least pick up the phone and help me sort out this matter. I have no control over the amounts VODACOM is debiting my account with and affordability is becoming a serious problem. PLEASE CAN SOMEONE PICK UP THE PHONE & HELP ME!!! Account number: I ********** <br /><br /></p>