Vodacom only support for products as service NON_EXISTENT

Good day. I would URGENTLY like to get into contact with Dee from Rewards Co who spoke with me on 18th October 2021 in connection with a Vodacom contract renewal. In this conversation, we confirmed all necessary legal arrangements and also recorded as I was advised on the renewal of a Vodacom contract. I also indicated my travel arrangements until 01 November for the courier of a sim device which is even not needed anyway. Since then I have been contacted by couriers and other Vodacom agents about upgrades etc. I also explained to Dee that I was about to move to MTN. I have tried phoning your listed number n this website and get cut off. PLEASE HAVE THE DECENCY AND COURTESY OF RESPONDING TO THIS MESSAGE AND EMAIL ME AS DEE HAD CONFIRMED SHE WOULD DO!!!!!!!!