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Julian S

1 reviews | Active since Mar 2012

05 Dec 2019, 17:31

Vodacom Only Selling Dreams

Very disappointed in Vodacom. Got a deal on Cyber Monday for a 65" Samsung TV; XBox and router. The delivery came today without the TV. I phoned Vodacom to ask whats wrong. They simply told me that it must be there and did I check properly for a voucher like I was a bling idiot. The sales manager said he will phone me back shortly and till now... nothing. No phone call and No TV!

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Replies (1)
Vodacom
Vodacom's reply06 Dec 2019, 07:02
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team