Vodacom only selling dreams

Item: Vodacom
Rating: 1
Author: Julian S

Very disappointed in Vodacom. Got a deal on Cyber Monday for a 65" Samsung TV; XBox and router. The delivery came today without the TV. I phoned Vodacom to ask whats wrong. They simply told me that it must be there and did I check properly for a voucher like I was a bling idiot. The sales manager said he will phone me back shortly and till now... nothing. No phone call and No TV!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

06 Dec 2019, 07:02

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply06 Dec 2019, 07:02

Official

Vodacom's replyOfficial

18 Dec 2019, 08:59

Good day We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team

Vodacom's reply18 Dec 2019, 08:59

Official