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t.mlanjana t.mlanjana
1 reviews | Active since Dec 2016
05 Jul 2019, 00:58
Vodacom only responds to ambudsman and not customers
Vodacom insurance only responds to ambudsman. I am still waiting to be reimbursed my money they took from my account from failing to cancel my insurance on time. I had to contact the ambudsman for them to cancel cover. Now I must contact the ambudsman to get reimbursed.
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Vodacom's replyOfficial
05 Jul 2019, 08:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Jul 2019, 08:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team