PC
Pretty C
1 reviews | Active since Jul 2015
04 May 2023, 16:30
Vodacom only respond to hellopeter
Vodacom only resolve queries via hellopeter otherwise they do not give. SR***, been more than two weeks waiting for this query to be resolved
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Replies (2)
Vodacom's replyOfficial
05 May 2023, 07:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 May 2023, 07:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 May 2023, 11:39Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note with regards to SR***, we have escalated your query to our Fibre Support Team. Based on the feedback provided the team has confirmed they have assisted and rep**** to you via email.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note with regards to SR***, we have escalated your query to our Fibre Support Team. Based on the feedback provided the team has confirmed they have assisted and rep**** to you via email.
Regards
Consumer Website Team
Best regards,
Vodacom's reply09 May 2023, 11:39
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note with regards to SR***, we have escalated your query to our Fibre Support Team. Based on the feedback provided the team has confirmed they have assisted and rep**** to you via email.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note with regards to SR***, we have escalated your query to our Fibre Support Team. Based on the feedback provided the team has confirmed they have assisted and rep**** to you via email.
Regards
Consumer Website Team
Best regards,