Vodacom only helpful when publicly complaining.

It is a shame that you only get joy from Vodacom by complaining on a public forum such as HelloPeter.

This is my second complaint to a case where a cash purchase had to be returned. The phone was finally returned after the first complaint and shown on tracking as received, but yet I am still awaiting my refund. More emails and a follow-up on the previous complaint produced no response and therefore this new complaint.

I would like to have my refund processed soonest as it was a sizable amount!