1 reviews | Active since Nov 2016
Vodacom....only after profi .
<p>I've had contract account with vodacom since 2012. Though under my father's name, I have been responsible for payment through my account. However he passed in August. I requested 3 of the numbers under contract to be cancelled as they were due for upgrade. Vodacom decided to block all my other numbers and further told me to pay R25000 for the remaining contracts. I never asked for cancellation of other numbers. They are now sending me from one customer centre dept to another with no hope in sight. Where am I to get the money? If I had it, I wouldn't get a contract to begin with. Why is Vodacom only after their own selfish interests???? This is so unfair. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
I would have fallen off my chair had anyone from vodacom contacted me. Wasn't expecting a call as I knew it wouldn't happen just the way nothing is happening with regards to the termination of my contracts without my consent and being asked to pay for premature cancellation and I will still lose all the data and minutes I signed up for. As always Vodacom does what pleases them without thinking of the cost to the customer.
I would have fallen off my chair had anyone from vodacom contacted me. Wasn't expecting a call as I knew it wouldn't happen just the way nothing is happening with regards to the termination of my contracts without my consent and being asked to pay for premature cancellation and I will still lose all the data and minutes I signed up for. As always Vodacom does what pleases them without thinking of the cost to the customer.
