Vodacom Onlines service delivery

<p><span style="color: #9b9b9d; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; font-size: 12px; line-height: 17.***px; background-color: #ffffff;">This is my 6th complaint regarding Vodacoms service delivery. Its been 3 weeks and i still do not have my phone. I was **** to by Vodacom Onlines consultant as they first promised delivery within 3 days. Then they promised to keep the phone aside for delivery on 3rd May as i was not available for two weeks but due to the delayed delivery being their fault. And now they say there is no stock of the phone they supposedly kept aside for me. ****opeter business reply is the same generic bull**** and still not a single call from anyone. i have now followed up again with vodacom online and spoken to a consultant Carmen who investigates and says the colour i wanted is discontinued and offered to an alternative. So for the past 3 weeks why hasnt anyone informed me of this, instead i get a lousy SMS saying i am on backorder with no other information. There has been no resolution or proper explanation as to why there promises were not kept. I am left in the dark as to when i will receive the phone i suppose it will be delivered on Vodacoms terms. The business reply is automated with the same response and it seems that Vodacom clearly does not give a **** because to date with all my complaints i have not received a call with a resolution. <br /></span></p>