MH
Michael H

1 reviews | Active since Jul 2014

09 Sept 2016, 11:00

Vodacom Onlines Extremely poor service!

<p>I Recieved feeback regarding a cellphone application with Vodacom Online.</p> <p>upon recieving a text to say that the sales team are attempting to contact me, i called the suggested " ********** 4" number provided to follow up on my application.</p> <p> </p> <p>Twice i have gotten hold of them and twice i have been disconnected!!!</p> <p> </p> <p>How can anyone expect to run a company like this when they simply keep cutting off their clients.</p> <p> </p> <p> </p> <p>GRRRRRrrrr...</p> <p> </p> <p>I know i was cut off as i was transferred to the customer care survey... u can imagine my response to that.</p>

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Replies (1)
Vodacom
Vodacom's reply09 Sept 2016, 12:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team