1 reviews | Active since Apr 2018
Vodacom Online worst ezperience ever
Vodacom. I had the worst experience ever with online upgrades and will never ever buy online again. At the beginning of the month I did an online upgrade and received the Samsung J7 Pro. It was faulty and only after 2 phone calls have they came to fetch it. Then the blatant lies 4 times from the departments and numerous phone calls to have my upgrade reversed was worst service I have ever experienced. Even your Complaints department have apologized for the *********** staff. Now after a month today I finally received the phone just to realize that they sent me the wrong phone I have ordered. This is totally pathetic. Never will I do online upgrade again.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team