Vodacom online we are still waiting 384 hours later...

We phoned Vodacom online on the 13th of August 2019 and spoke to Ngidele at there call center to upgrade 3 existing contracts and get a new Data contract. After more than 20 phone calls and endless hours on the phone with the call center, we still have no phones and we are also not able to cancel "the long overdue to arrive" contracts. Ngidele is the rudest person I have ever spoken to in my life and I am disappointed in the service he has received so far from Vodacom online. Vodacom do you want clients or will you make the mistake of thinking you've got enough? We've got 4 personal lines and 4 business lines with you are you willing to lose 8 lines because you are not able to get your call centers inline.