OE
Odette E

1 reviews | Active since Jan 2017

11 Dec 2018, 16:27

Vodacom online upgrades - Most Frustrating process.

Again trying to upgrade online - still waiting on vodacom to call me back . Its been over 48 hours . Come on guys - do you want the business or not ? Why make online upgrades even available to customers if its a mission to follow through! Feeling frustrated.

0
Replies (1)
Vodacom
Vodacom's reply11 Dec 2018, 18:21
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team